Frequently asked questions
Shipping, orders, products and returns. Can't find your answer? Contact us, we reply fast.
Shipping & delivery
How long does shipping take?
We ship from the US within 24 hours. Delivery usually takes 3–7 business days.
Do you offer free shipping?
Yes , free US shipping on all orders over $35. Orders under $35 have a small flat rate shown at checkout.
How do I track my order?
You'll get an email with a tracking link as soon as your order ships.
Products
How long does the battery last?
Depending on the fan and speed, a full charge lasts several hours up to a full day. All our fans recharge over USB.
Are the fans quiet?
Yes , designed for whisper-quiet airflow, so they won't disturb work, sleep or calls.
Which fan is right for me?
Air cooler for a whole room, desk fan for your workspace, handheld for on the go. Not sure? Message us and we'll help you pick.
Orders & returns
What payment methods do you accept?
Visa, Mastercard, Amex, PayPal and Shop Pay, all through Shopify's secure checkout.
What's your return policy?
Every order is backed by a 30-day money-back guarantee. Not happy? Contact us for a full refund.
What if my order arrives damaged?
Email a photo to support@breezios.com within 14 days and we'll send a replacement or refund right away.